Service Consulting

Consulting services dedicated to voice technology

Consulting services dedicated to voice technology

We offer independent technology consulting services to help you to leverage your voice communications infrastructure, optimise efficiency and lower costs.

We employ a structured approach to integration which includes scoping and estimating, requirements gathering, development, testing, implementation and long-term solution management.

To keep the iSeries solutions operating efficiently and enable faster deployment, we offer:

  • Voice communication architecture assessment
  • Integration with 3rd party applications such as unified communications (UC) and voice recording (VR) analytics platforms
  • Managing transitions from end-of-life systems (EOL)
  • Customer Relationship Management (CRM) systems
  • Business continuity and resiliency planning
  • Managing transition from legacy to IP infrastructure
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