Integration with 3rd party applications such as unified communications (UC) and voice recording (VR) analytics platforms
INTEGRATED UNIFIED COMMUNICATIONS
Maximise your current Cisco, Avaya & Mitel investments.
Integrated systems deliver easier management, free up IT staff time and reduce costs created by traditional IT siloes. We help you to maximise your existing trading or command & control communications environment.
Speakerbus iSeries solutions have certified interoperability with Cisco, Avaya & Mitel unified communications (UC) platforms, to provide a seamless experience.
Our technical approach to integration of this kind is unique in the industry. Our certification programme offers comprehensive and rigorous testing to ensure you benefit from a truly interoperable offering.
Key benefits
- Reduced IT staff costs to maintain separate systems
- Easier and faster collaboration through contact directory sharing between iSeries and UC devices
- Greater employee productivity through more efficient workflows with fewer steps.
VOICE RECORDING AND ANALYTICS
Be compliant with accountability and evidential archive.
Evolving regulatory directives, such as MiFID and Dodd Frank, demand more transparency on how voice interactions are recorded and reported across the trading enterprise. The consequence of non-compliance is heavy financial loss.
Speakerbus’ certified technology partnerships with voice recording providers give you a reliable, retrievable and timely compliance solution.
We put the following best-of-breed voice recording solutions through a comprehensive and rigorous testing process with each release of our iSeries solutions, to provide peace of mind of a truly interoperable offering.
Key benefits
- Identify participants and analyse the exact sequence of events throughout the duration of a call in detail
- Capture the full scope of voice interactions to external counterparties from when a trader makes or takes a call from their voice device to when they end it
- Capture the full scope of inter-organisation voice conversations i.e. between front and back office employees throughout the deal transaction management life-cycle.
